Support
Contact us
Email support@textsight.ai and a person will reply, usually within two working days. In the app you can also go to Settings and tap Contact support, which opens an email with the subject already filled in.
Restore purchases
On a new phone, or after reinstalling, sign in with the same Apple ID, open DrillRN, go to Settings and tap Restore purchases. Your Pro access comes back. Practice history does not move between phones, because it is stored on the device.
Cancel a subscription
On your iPhone open Settings, tap your name, then Subscriptions, then DrillRN, and tap Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid the next charge. Deleting the app does not cancel it.
Refunds
Apple handles payments and refunds for all App Store purchases. Request a refund at reportaproblem.apple.com. We cannot refund you directly because we never see your payment details.
Reminders not arriving
In DrillRN, go to Settings and check that Daily reminder is on and the time is right. Then open your iPhone Settings, tap Notifications, find DrillRN and make sure notifications are allowed. Focus modes can also hold reminders back.
Start again from zero
To clear your scores and history, go to Settings in the app and tap Reset progress. This cannot be undone. Your purchases are not affected.
Report a question you think is wrong
Email support@textsight.ai with the question text, the answer you expected and why. We review every report, and corrections go into the next app update.